WARRANTY FAQ's
Is Riser Homes a member of Alberta New Home Warranty?
Yes, Riser Homes is a member of the Alberta New Home Warranty Program. The warranty covers your home for 1 year materials and workmanship and 5 years on the structure.
Does Riser Homes participate in ongoing professional education programs to keep up to date with
the latest building techniques, materials and regulations?
Yes…management and staff of Riser Homes continually looks for ways to insure the highest level of knowledge and materials in the industry. Following is a list of just a few of the organizations that we have developed long term relationships with:
- Professional Home Builders Association
continued education courses - Canadian Home Builders Association –
Central Alberta-Member - Maintaining Built Green licensing and
technical training - Maintaining R-2000 licensing and
technical training - Accredited Master Home Builder
How many years has Riser Homes been in business?
Riser has been building in Central Alberta since 1992.
What is the warranty policy after I move in?
Prior to your possession we are busy completing the final touches. A few days prior to your official possession day you will be asked to do a home owners orientation of your home. We will show you through your home and present you with a binder. This contains all of your home manuals, home owners maintanace guide, emergency contact numbers, and all the information on your home. If you ever sell your home, the binder should stay with it.
When your home is one year old you may send a one year service request into us via fax 403-347-8447 or email. The form itself is in that binder we talked about earlier. If there is any warranty items to be dealt with we will schedule a service call and take care of any warranty issues. Of course, access must be provided in order for this to occur. For detailed warranty information please click on the images below.
